Convert more walk-ins — and win back your service base.
Every lead costs you, and most slip away while your exec is with a customer on the floor — meanwhile a service database full of owners due for an upgrade is never tapped for a sale. SmartBDM answers in seconds, captures every walk-in and test drive, follows up until the booking, and re-engages your service and exchange base — so more leads become deliveries, and your own customers come back.
- Service base → sales
- First to respond
- Every walk-in captured
- Followed up to booking
- Exec & source ROI
15-day free trial · go live in 5 days
The outcomes that actually put bookings on the board
Not a feature list — the handful of results that decide how many of your leads, and your own customers, turn into deliveries. Here's what SmartBDM is built to deliver.
Turn your service & owner base into exchange and upgrade sales
Thousands of past buyers come through service every year — many due for an upgrade or ready to exchange — and not one gets a sales call. SmartBDM re-engages your service and owner database on WhatsApp and by AI call when a buyer is due, in their language, so the customers you already have become fresh bookings. It's the cheapest pipeline you own, finally worked.
Win the buyer who's comparing dealers
A buyer is asking two other dealers in the city the same question, and the booking goes to whoever responds while every exec is busy on the floor. SmartBDM is on WhatsApp with them in seconds, 24/7 — model, variant, budget, a test-drive slot — and places an AI call when no one's free, so you're first to respond on every walk-in, OEM and web lead.
Follow up till the booking, not just till the test drive
Car decisions take weeks of comparing and finance questions, and the buyer who took a test drive and went quiet books with whoever called back with an offer. SmartBDM chases every quiet buyer — again and again, in their language — through the decision, so the follow-up that turns a test drive into a delivery actually happens.
Capture every walk-in and test drive
Showroom footfall is your most expensive lead, and most of it leaves logged on a sticky note. After a walk-in or test drive, your exec just speaks a ten-second voice note — SmartBDM writes it up, updates the deal and sets the next step — so every visit is captured and worked, even on the busiest Sunday.
See which execs and sources actually convert footfall
With OEM leads, portals, ad spend and a floor full of execs, it's hard to know what converts and who follows up. SmartBDM shows each exec's activity and follow-up discipline and which sources turn into bookings — so you coach the floor on real numbers and put spend where it earns.
A sales team that never sleeps — and never forgets a lead.
Your AI team works every lead around the clock, so nothing waits for a free executive.
Auto Follow-ups
Chases every “call me after the weekend” and every quiet buyer, so bookings don't slip to another dealer.
WhatsApp AI Agent
Replies to leads from any source in seconds, 24/7 — qualifies them and books a test drive before your exec is even free.
AI Voice Agent
Phones and qualifies new buyers and wakes up service-due ones, in a natural Indian-language voice — no lead waits for a free telecaller.
Daily Plan
Every morning, the exact list of who to call today — and what to say to each buyer.
It fits your showroom, not the other way round.
Every lead in one place
Walk-ins, test-drive enquiries, OEM and website leads, referrals and anything else that can send us a lead all flow into one inbox and get worked the same way — nothing falls through the gap between tools.
All your models & offers, straight
Many models, variants, finance and exchange offers — each with its conversation and history in one place, so you match the right buyer to the right car.
Your whole team on it
Unlimited users, no per-seat fees — sales execs, tele-callers, the service desk, everyone — on the web and on their phone.
Speaks your buyers' language
Hindi, English and every major Indian language — on calls, WhatsApp and voice notes.
The full platform behind those bookings
Those results aren't bolt-ons — they come from one platform that runs your entire sales operation. Here's what your showroom and service desk get in the same login.
Full CRM, your way
Custom pipelines, stages and fields, with every note, call and message on one timeline per lead.
Unified WhatsApp inbox
Two-way WhatsApp tied to the lead record — templates, read receipts and assignment, for the whole team.
A dozen AI agents, 24/7
They read every conversation, score each lead, follow up, and keep the CRM current — hands-free, with humans in control.
AI that calls your leads
The AI Voice Agent phones and qualifies leads in a natural Indian-language voice, then writes the call back to the CRM.
Click to Call from every lead
One tap rings your rep first, then the lead — through your own IVR, with the lead seeing your business number, not a personal one.
Speak to update — free & unlimited
A ten-second voice note becomes a summary, a stage move and a follow-up. No typing, never metered.
Lead scoring & Daily Plan
Every lead carries an AI intent score, and each morning a ranked “who to call today” puts effort where it converts.
WhatsApp marketing & re-engagement
Wake dormant leads in compliant batches, with deliverability and your sender number protected automatically.
Smart Outreach — the list works itself
The engine that puts your AI agents to work on your whole lead list — calls and WhatsApp, politely paced — handing each lead to a rep the moment it makes real contact. Early access — rolling out now.
Performance & coaching
Per-rep performance, follow-up discipline and conversation intelligence — coach on the behaviours that drive revenue.
Datasets — spreadsheets, inside the CRM
Spreadsheet-style grids that live beside your leads — import any sheet, link cells to real records, and jump straight to them.
Built for India, on every device
Indian-language AI throughout, passwordless login, and the full platform on Web, iOS and Android.
Every lead in one app. Minus the patchwork.
Keep your lead sources — walk-ins, OEM, portals, ads. Stop paying for and stitching together a separate dialer, a WhatsApp tool, an enquiry sheet, and a telecaller team.
One app · unlimited execs · from ₹5,000/month
Save ₹14–20 lakh a yearThe things dealers ask us first
Talk to our sales
See SmartBDM in action
Book a 30-minute demo. We'll mirror your sales process and show you how your AI team runs it.
